NAME
    RT-Extension-TimeTracking-Automatic - Automatic Time Tracking Extension

RT VERISION
    Works with RT 4.2 and RT 4.4, as well as RTIR

INSTALLATION
    perl Makefile.PL
    make
    make install
        May require root permissions to install

    Edit /opt/rt4/etc/RT_SiteConfig.pm
        To enable the extension add the following line to the
        RT_SiteConfig.pm file:

            Plugin('RT::Extension::TimeTracking::Automatic');

        If you would like to set a default amount of time to account for
        basic overhead you can set a config value to the number of minutes
        to add by default:

            Set($TimeTrackingAdjustment, 10);   # automatically add 10 minutes to each update

        This setting is optional and will default to 0 additional minutes.

    Patching RTIR
        If you are using RTIR-3.2 it is necessary to patch RTIR/Update.html
        to enable automatic time tracking:

                patch -d /path/to/rtir -p1 < patches/patch-rtir-3.2.patch
                cd /path/to/rtir && make install

        This will simply add a callback to the update ticket page, and is
        safe to leave should you disable automatic time tracking.

    Clear the mason cache
        To clear your cache run the following command:

            rm -rf /opt/rt4/var/mason_data/obj/*

    Restart the webserver
        Restart the websever to have the extension take affect.

DESCRIPTION
    RT::Extension::TimeTracking::Automatic automatically tracks the time
    taken commenting on or replying to a ticket. The time spent editing the
    ticket will update the TimeWorked on the Ticket itself, and create a
    transaction logging how long the user took to comment on or reply to the
    ticket.

AUTHOR
    Best Practical Solutions, LLC <modules@bestpractical.com>

BUGS
    All bugs should be reported via email to:
    bug-RT-Extension-TimeTracking-Automatic@rt.cpan.org
    <mailto:bug-RT-Extension-TimeTracking-Automatic@rt.cpan.org>

    Or via the web at: rt.cpan.org
    <http://rt.cpan.org/Public/Dist/Display.html?Name=RT-Extension-TimeTrack
    ing-Automatic>.

COPYRIGHT
    This extension is Copyright (C) 2016 Best Practical Solutions, LLC.

    This is free software, licensed under:

      The GNU General Public License, Version 2, June 1991

