Network Working Group B. Bucksch Internet-Draft Beonex Intended status: Informational 31 January 2024 Expires: 3 August 2024 Mail Autoconfig draft-bucksch-autoconfig-02 Abstract Set up a mail account with only email address and password. About This Document This note is to be removed before publishing as an RFC. The latest revision of this draft can be found at https://benbucksch.github.io/autoconfig-spec/draft-autoconfig-1.html. Status information for this document may be found at https://datatracker.ietf.org/doc/draft-autoconfig-1/. Source for this draft and an issue tracker can be found at https://github.com/benbucksch/autoconfig-spec. Status of This Memo This Internet-Draft is submitted in full conformance with the provisions of BCP 78 and BCP 79. Internet-Drafts are working documents of the Internet Engineering Task Force (IETF). Note that other groups may also distribute working documents as Internet-Drafts. The list of current Internet- Drafts is at https://datatracker.ietf.org/drafts/current/. Internet-Drafts are draft documents valid for a maximum of six months and may be updated, replaced, or obsoleted by other documents at any time. It is inappropriate to use Internet-Drafts as reference material or to cite them other than as "work in progress." This Internet-Draft will expire on 3 August 2024. Copyright Notice Copyright (c) 2024 IETF Trust and the persons identified as the document authors. All rights reserved. Bucksch Expires 3 August 2024 [Page 1] Internet-Draft autoconfig January 2024 This document is subject to BCP 78 and the IETF Trust's Legal Provisions Relating to IETF Documents (https://trustee.ietf.org/ license-info) in effect on the date of publication of this document. Please review these documents carefully, as they describe your rights and restrictions with respect to this document. Code Components extracted from this document must include Revised BSD License text as described in Section 4.e of the Trust Legal Provisions and are provided without warranty as described in the Revised BSD License. Table of Contents 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . 3 2. Implementations . . . . . . . . . . . . . . . . . . . . . . . 3 3. Data format . . . . . . . . . . . . . . . . . . . . . . . . . 4 3.1. Sample config file . . . . . . . . . . . . . . . . . . . 4 3.2. Formal definition . . . . . . . . . . . . . . . . . . . . 9 4. Config retrieval for mail clients . . . . . . . . . . . . . . 9 4.1. Mail provider . . . . . . . . . . . . . . . . . . . . . . 10 4.2. Central database . . . . . . . . . . . . . . . . . . . . 10 4.3. MX . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 4.4. Local disk . . . . . . . . . . . . . . . . . . . . . . . 12 4.5. Other mechanisms . . . . . . . . . . . . . . . . . . . . 13 4.6. Manual configuration . . . . . . . . . . . . . . . . . . 13 5. Config validation . . . . . . . . . . . . . . . . . . . . . . 13 5.1. User approval . . . . . . . . . . . . . . . . . . . . . . 13 5.2. Login testing . . . . . . . . . . . . . . . . . . . . . . 13 5.3. OAuth2 windows . . . . . . . . . . . . . . . . . . . . . 14 6. Config publishing for mail providers . . . . . . . . . . . . 14 6.1. Config location for single domain . . . . . . . . . . . . 14 6.2. Config location for domain hosters . . . . . . . . . . . 15 6.3. No authentication for config . . . . . . . . . . . . . . 15 6.4. Return config for non-existing email addresses . . . . . 15 6.5. oAuth2 requirements . . . . . . . . . . . . . . . . . . . 16 7. Conventions and Definitions . . . . . . . . . . . . . . . . . 16 8. Alternatives considered . . . . . . . . . . . . . . . . . . . 16 8.1. DNSSEC . . . . . . . . . . . . . . . . . . . . . . . . . 16 8.2. DNS SRV . . . . . . . . . . . . . . . . . . . . . . . . . 16 8.3. CAPABILITIES . . . . . . . . . . . . . . . . . . . . . . 17 9. Security Considerations . . . . . . . . . . . . . . . . . . . 18 9.1. Risk . . . . . . . . . . . . . . . . . . . . . . . . . . 18 9.2. DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 9.3. Config updates . . . . . . . . . . . . . . . . . . . . . 19 9.4. Server security . . . . . . . . . . . . . . . . . . . . . 19 10. IANA Considerations . . . . . . . . . . . . . . . . . . . . . 20 11. Normative References . . . . . . . . . . . . . . . . . . . . 20 Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . 20 Author's Address . . . . . . . . . . . . . . . . . . . . . . . . 20 Bucksch Expires 3 August 2024 [Page 2] Internet-Draft autoconfig January 2024 1. Introduction This protocol allows users to set up their existing email account in a new mail client application, by entering only their name, email address, and password. The mail application, by means of mail autoconfig specified here, will determine all the other parameters that are required, including IMAP or POP3 hostname, TLS configuration, form of username, authentication method, and other settings, and likewise for SMTP. Contact sync and calendar, file sharing and other services can also be set up automatically. The protocol works by first determining the domain from the email address, and the querying well-known URLs at the email provider, which return the configuration parameters in computer-readable form. Failing that, various fallback sources can be applied, like a common database of configurations for large email providers who do not directly support this protocol, or other mechanisms to determine the configuration. 2. Implementations This protocol is in production use since 15 years by major email clients, and the config database (used as fallback) contains configurations for over 50% of all email accounts. Currently, this protocol or parts of it has been implemented by: * Thunderbird (https://thunderbird.net) * Evolution (https://projects.gnome.org/evolution/) * KMail (https://userbase.kde.org/KMail) * Kontact (https://www.kontact.org) * K9 Mail (https://k9mail.app) * FairEmail (https://email.faircode.eu) * NextCloud email (https://apps.nextcloud.com/apps/mail) * Delta Chat (https://delta.chat/) and likely other mail clients. The purpose of this paper is to document and specify what is deployed in the wild. A later version 2 of the protocol might be based on JSON. Bucksch Expires 3 August 2024 [Page 3] Internet-Draft autoconfig January 2024 Additionally, there are known problems with OAuth2 in combination with mail clients, which would need to be solved by another specification. 3. Data format Whether the ISP or a common central database returns the configuration, the resulting document has the following data format. The MIME type is text/xml or text/xml+autoconfig. 3.1. Sample config file example.com example.net Google Mail GMail pop.example.com 995 SSL %EMAILADDRESS% password-cleartext true true 14 optional: the user's password jmap.example.com 443 SSL %EMAILADDRESS% http-basic optional: the user's password smtp.googlemail.com 587 STARTTLS %EMAILADDRESS% password-cleartext optional: the user's password client-IP-address true true Configure mail app for IMAP Email mit IMAP konfigurieren %EMAILADDRESS% http-basic https://jmap.example.com/remote.php/dav %EMAILADDRESS% http-basic https://jmap.example.com %EMAILADDRESS% http-basic https://calendar.example.com/remote.php/dav %EMAILADDRESS% http-basic https://calendar.example.com %EMAILADDRESS% http-basic https://share.example.com/remote.php/dav %EMAILADDRESS% Elise Bauer https://login.example.com/common/oauth2/v2.0/authorize https://login.example.com/common/oauth2/v2.0/token login.example.com imap pop3 smtp webdav caldav carddav offline_access autoconfig Bucksch Expires 3 August 2024 [Page 8] Internet-Draft autoconfig January 2024 Check 'Enable IMAP and POP' in Google settings page Schalten Sie 'IMAP und POP aktivieren' auf der Google Einstellungs-Seite an 3.2. Formal definition TODO Schema for XML 4. Config retrieval for mail clients The mail client application, when it needs the configuration for a given email address, will perform several steps to retrieve the configuration from various sources. The steps are ordered by priority. They may all be requested at the same time, but a higher priorty result that is available MUST be preferred over a lower priority one, even if the lower priority one is available earlier. Lower priority requests MAY be cancelled, if a valid higher priority result has been successfully received. The priority is expressed below with the number before the URL or location, with lower numbers meaning higher priority, e.g. 1.2 has higher priority than 4.1. In the URLs below,%EMAILADDRESS shall be replaced with the email address that the user entered and wishes to use, and %EMAILDOMAIN% shall be replaced with the email domain extracted from the email address. For example, for "fred@example.com", the email domain is "example.com", and for "fred@test.cs.example.net", the email domain is "test.cs.example.net". For full support of this specification, all "Required" and "Recommended" mechanisms MUST be implemented and working. For partial support of this specification, all "Required" mechanisms MUST be implemented and working, and in this case, you shall make explicit when advertizing or referring to auto config that there is only partial support of this specification. Bucksch Expires 3 August 2024 [Page 9] Internet-Draft autoconfig January 2024 4.1. Mail provider First step is to directly ask the mail provider and allow it to return the configuration. This step ensures that the protocol is decentralized and the mail provider is in control of the configuration issued to mail clients. To allow the mail provider to return a configuration adjusted for that mailbox, the client sends the email address as query parameter. This allows the mail provider to e.g. separate mailboxes on geographically local mail servers, e.g. a mail server located in the same office building where an employee works. However, while the protocol allows for such heterogenous configurations, mail providers are discouraged from doing so, and are instead encouraged to provide one single configuration for all their users. For example, DNS resolution based on location, mail proxy servers, or other techniques as necessary, can be used to route the traffic and host the mail efficiently. * 1.1. https://autoconfig.%EMAILDOMAIN%/.well-known/mail- v1.xml?emailaddress=%EMAILADDRESS% (Required) * 1.2. https://%EMAILDOMAIN%/.well-known/autoconfig/mail/config- v1.1.xml (Optional) * 1.3. http://autoconfig.%EMAILDOMAIN%/mail/config-v1.1.xml (Optional) For example: * 1.1. https://autoconfig.example.com/.well-known/mail- v1.xml?emailaddress=fred@example.com * 1.2. https://example.com/.well-known/autoconfig/mail/config- v1.1.xml * 1.3. http://autoconfig.example.com/mail/config-v1.1.xml Step 1.3. is mainly for legacy servers. Many current deployments use this HTTP URL. 4.2. Central database The ISPDB contains the configurations for most mail providers with a market share larger than 0.1%, and contains configurations for half of the email accounts in the world. Bucksch Expires 3 August 2024 [Page 10] Internet-Draft autoconfig January 2024 This is a useful fallback for mail providers which do not host a config server described in the previous step. Using a central database (ISPDB) of mail configurations for the large mail providers will increase the success rate of finding a valid configuration drastically, up to 10-fold. The mail client application may choose the mail config database provider. A public mail config database is available at base URL https://autoconfig.ispdb.net/v1.1/. %ISPDB% below is the base URL of that database. * 2.1. %ISPDB%%EMAILDOMAIN% (Recommended) For example: * 2.1. https://autoconfig.ispdb.net/v1.1/geologist.com (https://autoconfig.ispdb.net/v1.1/geologist.com) 4.3. MX Many companies do not maintain their own mail server, but let their email be hosted by a hosting company, which is then responsible for the email of dozens or thousands of domains. For these hosters, it may be difficult to set up the configuration server (step 1.1.) with valid TLS certificate for each of their customers, and to convince their customers to modify their root DNS specifically for autoconfig. On the other side, the ISPDB can only contain the hosting company and cannot know all their customers. To handle such domains, the protocol first needs to find the server hosting the email. If the previous mechanisms yield no result, the client may perform a DNS MX lookup on the email domain, and retrieve the MX server (incoming email server) for that domain. Only the highest priority MX hostname is considered. From that MX hostname, 2 values are extracted: * Remove the first component from the MX hostname, i.e. everything up to and including the first ., and use that as value for %MXFULLDOMAIN%. * Extract only the second-level domain from the MX hostname, and use that as value for %MXBASEDOMAIN%. To determine the second-level domain, use the Public Suffic List (https://publicsuffix.org) or a similarly suited method, to correctly handle domains like ".co.uk" and ".com.au". For example: Bucksch Expires 3 August 2024 [Page 11] Internet-Draft autoconfig January 2024 * For "mx.example.com", the MXFULLDOMAIN and MXBASEDOMAIN are both "example.com". * For "mx.example.co.uk", the MXFULLDOMAIN and MXBASEDOMAIN are both "example.co.uk". * For "mx.premium.europe.example.com", the MXFULLDOMAIN is "premium.europe.example.com" and the MXBASEDOMAIN is "example.com". Then, attempt to retrieve the config for these MX domains, using the previous methods: * 3.1. https://autoconfig.%MXFULLDOMAIN%/.well-known/mail- v1.xml?emailaddress=%EMAILADDRESS% (Required) * 3.2. https://autoconfig.%MXBASEDOMAIN%/.well-known/mail- v1.xml?emailaddress=%EMAILADDRESS% (Recommended) * 3.3. %ISPDB%%MXFULLDOMAIN% (Recommended) * 3.4. %ISPDB%%MXBASEDOMAIN% (Recommended) For example: * 3.1. https://autoconfig.premium.europe.example.com/.well-known/ mail-v1.xml?emailaddress=fred@example.com * 3.2. https://autoconfig.example.com/.well-known/mail- v1.xml?emailaddress=fred@example.com * 3.3. https://autoconfig.ispdb.net/v1.1/premium.europe.example.com * 3.4. https://autoconfig.ispdb.net/v1.1/example.com 4.4. Local disk For testing purposes, you may want to define a location on the disk, relative to the application installation directory, or relative to the user configuration directory, which may contain a configuration file for a specific domain, and which your application will use, if the above methods fail. * 4.1. %USER_CONFIGURATION_DIR%/isp/%EMAILDOMAIN%.xml (Optional) * 4.2. %APP_INSTALL_DIR%/isp/%EMAILDOMAIN%.xml (Optional) For example: Bucksch Expires 3 August 2024 [Page 12] Internet-Draft autoconfig January 2024 * 4.1. /home/fred/.config/yourapp/isp/example.com.xml * 4.2. /opt/yourapp/isp/example.com.xml 4.5. Other mechanisms You may want to implement other mechanisms to find a configuration, for example Exchange AutoDiscover, DNS SRV, or heuristic guessing. If you implement such alternative methods, and if they are less secure than some of the mechanisms provided here, the alternative methods SHOULD be considered only with lower priority (as defined above) than the more secure mechanisms defined here. For evaluating other mechanisms, use similar criteria as outlined in section "Security considerations". 4.6. Manual configuration If the above mechanisms fail to provide a working configuration, or if the user explicitly chooses so, you SHOULD give the end user the ability to manually enter a configuration, and use that configuration to configure the account. 5. Config validation 5.1. User approval Independent of the mechanisms used to find the configuration, before using that configuration, you SHOULD display that configuration to the end user and let him confirm it. While doing so: * At least the second-level domain name(s) of the hostnames involved MUST be shown clearly and with high prominence. * The client MUST NOT cut off parts of long second-level domains, to avoid spoofing. At least 63 characters MUST be displayed. * Care SHOULD be taken with international characters that look like ASCII characters, but have a different code. 5.2. Login testing After the user confirmed the configuration, you SHOULD test the configuration, by attempting a login to each server configured. Only if the login succeeded, and the server is working, should the configuration be saved and retrieving and sending mail be started. Bucksch Expires 3 August 2024 [Page 13] Internet-Draft autoconfig January 2024 5.3. OAuth2 windows If the configuration contains OAuth2 authentication, or any other authentication that uses a web browser with URL redirects, you MUST show the full URL or the second-level domain of the current page to the end user, at all times, including after page changes, URL changes or redirects. This allows the end user to verify that he is logging in at the expected page, e.g. the login server of their company. (Editor's note: Not really part of autoconfig, but autoconfig can enable OAuth2, and it's important that this is implemented correctly by mail applications.) 6. Config publishing for mail providers Mail service providers who want to support this specification and publish the mail configuration for their own mail service, so that mail client apps can be automatically configured, SHOULD follow this section as guideline and MUST respect the definitions in this specification. * Configuration fields MUST NOT contain invalid or non-working configuration data. * The provided configuration MUST be working, and SHOULD use state- of-the-art security. * Configurations MUST be public and MUST NOT require authentication (see below). 6.1. Config location for single domain The configuration file SHOULD be published at the URL for step 1.1., i.e. * https://autoconfig.%EMAILDOMAIN%/.well-known/mail- v1.xml?emailaddress=%EMAILADDRESS% e.g. for fred@example.com * https://autoconfig.example.com/.well-known/mail- v1.xml?emailaddress=fred@example.com For backwards compatibility with older mail clients, step 1.2. should also be implemented. Bucksch Expires 3 August 2024 [Page 14] Internet-Draft autoconfig January 2024 6.2. Config location for domain hosters For mail providers which host entire domains for their business customers, the same URL as listed in the previous section is preferred. Alternatively, the configuration file SHOULD be published at the location for step 3.1., i.e. * https://autoconfig.%MXFULLDOMAIN%/.well-known/mail- v1.xml?emailaddress=%EMAILADDRESS% E.g. if the MX server for customer domain example.net is "mx.premium.europe.example.com", then the config file should be at * https://autoconfig.premium.europe.example.com/.well-known/mail- v1.xml?emailaddress=fred@example.net For backwards compatibility with older mail clients, step 3.2. should also be implemented. 6.3. No authentication for config Any of the above URLs for retrieving the config file MUST NOT require authentication, but MUST be public. This is because the config contains the authentication method. Without knowing the config, the client does not know which authentication method is required and which username form (e.g. username "fred" or "fred@example.com" or "fred\EXAMPLE") to use. Given that the config is required for authentication, the config itself cannot require authentication. 6.4. Return config for non-existing email addresses Servers SHOULD return a valid config, even if the email address sent as URL parameter does not exist. Otherwise, spammers or attackers would be able to test the validity of email addresses. This is true even if the config server needs the email address to determine which of multiple configurations is correct. In such a configuration, if the client sends a non-existing email address, the config server SHOULD return one of the valid configuations, so that valid and invalid email addresses are indistiguishable. Bucksch Expires 3 August 2024 [Page 15] Internet-Draft autoconfig January 2024 6.5. oAuth2 requirements If oAuth2 is used, the oAuth2 server MUST adhere to the mAuth specification. The oAuth2 server MUST either accept the public client ID as given in the config file, without secret, or MUST allow any string as client ID, without client registration. There are also specific requirements for expiry times and the login page, which are needed for mail client applications to work. 7. Conventions and Definitions The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", "NOT RECOMMENDED", "MAY", and "OPTIONAL" in this document are to be interpreted as described in BCP 14 [RFC2119] [RFC8174] when, and only when, they appear in all capitals, as shown here. 8. Alternatives considered 8.1. DNSSEC Due to their top-level domain, some domains do not have DNSSEC available to them, even if they would like to deploy it. Even where the top-level domain supports it, DNSSEC is currently deployed in only 1% of domains, with adoption rates falling instead of rising, due to the difficulties of administrating it correctly. Therefore, DNSSEC cannot be relied on in this specification, and DNS must be considered insecure for the purposes of this specification. 8.2. DNS SRV DNS SRV protocols (RFC 2782, RFC 6186) are not used here, for 2 reasons: 1. DNS SRV relies on insecure DNS and the config can therefore be trivially spoofed by an attacker. See also DNSSEC above. 2. DNS SRV does not provide all the necessary configuration parameters. For example, we need all of: * the username form ("fred@example.com", or "fred", or "fred\EXAMPLE", or even a username with no relation to the email address) * authentication method (password, CRAM-MD5, OAuth2, SSL client certificate) Bucksch Expires 3 August 2024 [Page 16] Internet-Draft autoconfig January 2024 * authentication method parameters (e.g. OAuth parameters) and other parameters. If any of these parameters are not configured right, the configuration won't work. While these parameters could theoretically be added to DNS SRV, that would mean a new specification and render the idea void that this is a protocol that already exists, is standardized and deployed. It is unlikely that all DNS SRV records would be updated with the new values. Therefore, it does not solve the problem. This specification was created as an answer to these deficiencies and provides an alternative to DNS SRV. 8.3. CAPABILITIES In the wild deployments from actual ISPs show that protocol-specific commands to find available authentication methods, e.g. IMAP CAPABILITIES or POP3 CAPA, are not reliable. Many email servers advertize authentication methods that do not work. Some IMAP servers are default configured to list all SASL authentication methods that have corresponding libraries installed on the system, independent on whether they are actually configured to work. The client receives a long list of authentication methods, and many of them do not work. Additionally, the server response may be only "authentication failed" and may not indicate whether the method failed due to lack of configuration, or because the password was wrong. Because some authentication servers lock the account after 3 failed login attempts, and it may also fail due to unrelated reasons (e.g. username form, wrong password, etc.), the client cannot blindly issue countless login attempts. Locking the account must be avoided. So, simply attempting all methods and seeing which one works is not an option for the email client. Additionally, some email servers advertize Kerberos / GSSAPI, but when trying to use it, the method fails, and also runs into a long 2 minute timeout in some cases. End users consider that to be a broken app. Additionally, such commands are protocol specific and have to be implemented in multiple different ways. Finally, some non-mail protocols may not support capabilties commands that include authentication methods. Bucksch Expires 3 August 2024 [Page 17] Internet-Draft autoconfig January 2024 9. Security Considerations 9.1. Risk If an attacker can provide a forged configuration, the provided mail hostname and authentication server can be controlled by the attacker, and the attacker can get access to the plain text password of the user. The attack can be implemented as man-in-the-middle, so the end user might receive mail as expected and never notice the attack. An attacker gaining the plain text password of a real user is a very significant threat for the organization, not only because mail itself can contain sensitive information and can be used to issue orders within the organization that have wide-ranging impact, but given single-sign-on solutions, the same username and password may give access to other resources at the organization, including other computers or, in the case of admin users, even adminstrative access to the core of the entire organization. Multi-factor authentication might not defend against such attacks, because the user may believe to be logging into his email and therefore comply with any multi-factor authentication steps required. 9.2. DNS Any protocol that relies on DNS without further validation, e.g. http, should be considered insecure. Even if an http URL redirects to a https URL, and the domain of the https URL cannot be validated against the email domain, that is still insecure. This also applies to the DNS MX lookup and the https calls that base on its results, as described in section "MX". One possible mitigation is to use multiple different DNS servers and verify that the results match, e.g. to use the native DNS resolver of the operating system, and additionally also query a hardcoded DoH (DNS over HTTPS) server. Nonetheless, the result should be used with care. Such insecure configs may only be used, if the end user confirms the config, particularly the resulting second-level domains. See section "User approval". Bucksch Expires 3 August 2024 [Page 18] Internet-Draft autoconfig January 2024 9.3. Config updates Part of the security properties of this protocol assume that the timeframe of possible attack is limited to the moment when the user manually sets up a new mail client. This moment is triggered by the end user, and a rare action - e.g. maybe once per year or even less, for typical setups -, so an attacker has limited chances to run an attack. While not a complete protection on its own, this reduces the risk significantly. However, if the mail client does regular configuration updates using this protocol, this security property is no longer given. For regular configuration updates, the mail client MUST use only mechanisms that are secure and cannot be tampered with by an active attacker. Furthermore, the user SHOULD still approve config changes. But even with all these protections implemented, the mail client vendor should make a security assessment for the risks of making such regular updates. The mail client vendor should consider that servers can be hacked, and most users simply approve changes proposed by the app, so these give only a limited protection. 9.4. Server security Given that mail clients will trust the configuration, the server delivering it needs to be secure. Even though we call it "database", static configuration files that are generated before deployment in combination with a static web server offer better security and significantly better performance than dynamic queries from a database and responses generated on-the-fly on request. If a custom server is used, it SHOULD be updated regularly and hosted on a dedicated secure server with all unnecessary services and server features turned off. Additions and modifications to the configurations are applicable to all respective users and must be made with care. The authenticity of the configuration MUST be verified from authorative sources. Server hostnames MUST be compared with the email domain names they are serving, and if they differ, the ownership of the server hostnames MUST be validated. For these reasons, mail clients may use the public mail config database mentioned above. The risk is mitigated to some degree by section "User approval". Bucksch Expires 3 August 2024 [Page 19] Internet-Draft autoconfig January 2024 10. IANA Considerations This document has no IANA actions. 11. Normative References [RFC2119] Bradner, S., "Key words for use in RFCs to Indicate Requirement Levels", BCP 14, RFC 2119, DOI 10.17487/RFC2119, March 1997, . [RFC8174] Leiba, B., "Ambiguity of Uppercase vs Lowercase in RFC 2119 Key Words", BCP 14, RFC 8174, DOI 10.17487/RFC8174, May 2017, . Acknowledgments TODO acknowledge. Author's Address Ben Bucksch Beonex Email: ben.bucksch@beonex.com Bucksch Expires 3 August 2024 [Page 20]