..
   ****************************************************************************
    pgRouting Manual
    Copyright(c) pgRouting Contributors

    This documentation is licensed under a Creative Commons Attribution-Share
    Alike 3.0 License: https://creativecommons.org/licenses/by-sa/3.0/
   ****************************************************************************

|

* **Supported versions:**
  `Latest <https://docs.pgrouting.org/latest/en/support.html>`__
  (`3.4 <https://docs.pgrouting.org/3.4/en/support.html>`__)
  `3.3 <https://docs.pgrouting.org/3.3/en/support.html>`__
  `3.2 <https://docs.pgrouting.org/3.2/en/support.html>`__
  `3.1 <https://docs.pgrouting.org/3.1/en/support.html>`__
  `3.0 <https://docs.pgrouting.org/3.0/en/support.html>`__
* **Unsupported versions:**
  `2.6 <https://docs.pgrouting.org/2.6/en/support.html>`__
  `2.5 <https://docs.pgrouting.org/2.5/en/support.html>`__
  `2.4 <https://docs.pgrouting.org/2.4/en/support.html>`__
  `2.3 <https://docs.pgrouting.org/2.3/en/doc/src/introduction/support.html>`__
  `2.2 <https://docs.pgrouting.org/2.2/en/doc/src/introduction/support.html>`__
  `2.1 <https://docs.pgrouting.org/2.1/en/doc/src/introduction/support.html>`__
  `2.0 <https://docs.pgrouting.org/2.0/en/doc/src/introduction/support.html>`__

Support
===============================================================================

pgRouting community support is available through the `pgRouting website
<https://pgrouting.org/support.html>`_, `documentation
<https://docs.pgrouting.org>`_, tutorials, mailing lists and others. If you’re
looking for :ref:`commercial support <support_commercial>`, find below a list of
companies providing pgRouting development and consulting services.


Reporting Problems
-------------------------------------------------------------------------------

Bugs are reported and managed in an `issue tracker
<https://github.com/pgrouting/pgrouting/issues>`_. Please follow these steps:

1. Search the tickets to see if your problem has already been reported. If so,
   add any extra context you might have found, or at least indicate that you too
   are having the problem. This will help us prioritize common issues.
2. If your problem is unreported, create a `new issue
   <https://github.com/pgRouting/pgrouting/issues/new>`__ for it.
3. In your report include explicit instructions to replicate your issue. The
   best tickets include the exact SQL necessary to replicate a problem.
4. If you can test older versions of PostGIS for your problem, please do. On
   your ticket, note the earliest version the problem appears.
5. For the versions where you can replicate the problem, note the operating
   system and version of pgRouting, PostGIS and PostgreSQL.
6. It is recommended to use the following wrapper on the problem to pin point
   the step that is causing the problem.

.. parsed-literal::

    SET client_min_messages TO debug;
      <your code>
    SET client_min_messages TO notice;



Mailing List and GIS StackExchange
-------------------------------------------------------------------------------

There are two mailing lists for pgRouting hosted on OSGeo mailing list server:

* User mailing list: https://lists.osgeo.org/mailman/listinfo/pgrouting-users
* Developer mailing list: https://lists.osgeo.org/mailman/listinfo/pgrouting-dev

For general questions and topics about how to use pgRouting, please write to the
user mailing list.

You can also ask at `GIS StackExchange <https://gis.stackexchange.com/>`_ and
tag the question with ``pgrouting``.
Find all questions tagged with ``pgrouting`` under
https://gis.stackexchange.com/questions/tagged/pgrouting or subscribe to the
`pgRouting questions feed
<https://gis.stackexchange.com/feeds/tag?tagnames=pgrouting&sort=newest>`_.


.. _support_commercial:

Commercial Support
-------------------------------------------------------------------------------

For users who require professional support, development and consulting services,
consider contacting any of the following organizations, which have significantly
contributed to the development of pgRouting:

.. list-table::
   :widths: 100 160 200

   * - **Company**
     - **Offices in**
     - **Website**
   * - Georepublic
     - Germany, Japan
     - https://georepublic.info
   * - Paragon Corporation
     - United States
     - https://www.paragoncorporation.com
   * - Netlab
     - Capranica, Italy
     - https://www.osgeo.org/service-providers/netlab/

