.. _get-help:

Get help from Percona
**********************

This guide is packed with information but can’t cover everything you need to know about Percona Toolkit or every scenario you might encounter. Don’t be afraid to try things out and ask questions when you get stuck.
 
Ask a question in the Community Forum
=======================================

Be a part of a space where you can tap into a wealth of knowledge from other database enthusiasts and experts who work with Percona’s software every day. While our service is entirely free, keep in mind that response times can vary depending on the complexity of the question. You are engaging with people who genuinely love solving database challenges.

We recommend visiting our `Community Forum <https://forums.percona.com/t/welcome-to-perconas-community-forum/7>`_.
It’s an excellent place for discussions, technical insights, and support around Percona database software. If you’re new and feeling a bit unsure, our `FAQ <https://forums.percona.com/faq>`_ and `Guide for New Users <https://forums.percona.com/t/faq-guide-for-new-users/8562>`_ ease you in.

If you have thoughts, feedback, or ideas, the community team would like to hear from you at `Any ideas on how to make the forum better? <https://forums.percona.com/t/any-ideas-on-how-to-make-the-forum-better/11522>`_.
We’re always excited to connect and improve everyone's experience.

Work with a Percona Expert
==============================

Percona experts bring years of experience in tackling tough database performance issues and design challenges.

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We understand your challenges when managing complex database environments. That's why we offer various services to help you simplify your operations and achieve your goals.

+----------------------------+-------------------------------------------------------------------------------------------------------------------------------------------------------------------+
| Service                    | Description                                                                                                                                                           |
+----------------------------+-------------------------------------------------------------------------------------------------------------------------------------------------------------------+
| 24/7 Expert Support        | Our dedicated team of database experts is available 24/7 to assist you with any database issues. We provide flexible support plans tailored to your specific needs.   |
| Hands-On Database Management | Our managed services team can take over the day-to-day management of your database infrastructure, freeing up your time to focus on other priorities.               |
| Expert Consulting          | Our experienced consultants provide guidance on database topics like architecture design, migration planning, performance optimization, and security best practices.  |
| Comprehensive Training     | Our training programs help your team develop skills to manage databases effectively, offering virtual and in-person courses.                                          |
+----------------------------+-------------------------------------------------------------------------------------------------------------------------------------------------------------------+

We're here to help you every step of the way. Whether you need a quick fix or a long-term partnership, we're ready to provide your expertise and support.
