NAME
    RT::Extension::PreviewInSearch - preview tickets right from search
    results page

DESCRIPTION
    RT's query builder (the ticket search interface) allows you to customize
    all of the columns that show up in search results, so you can usually
    customize a search and get all of the ticket metadata you need displayed
    on the search results page (e.g., current status, queue, owner, etc.).
    But sometimes you also need to see something from the history when you
    are looking for a ticket. This extension allows you to view the history
    of tickets at the bottom of the search results page without clicking
    over to the full display ticket page.

    With the extension installed, perform your search, then click anywhere
    in the ticket row in the search results. The history for that ticket
    will be displayed at the bottom of the page.

RT VERSIONS
    Works with RT 4.2, 4.4, 5.0

INSTALLATION
    perl Makefile.PL
    make
    make install
        May need root permissions

    Edit your /opt/rt4/etc/RT_SiteConfig.pm
        Add this line:

            Set(@Plugins, qw(RT::Extension::PreviewInSearch));

        or add RT::Extension::PreviewInSearch to your existing @Plugins
        line. Starting with RT 4.2 you can also use:

            Plugin( "RT::Extension::PreviewInSearch" );

    Clear your mason cache
            rm -rf /opt/rt4/var/mason_data/obj

    Restart your webserver

CONFIGURATION
  $SideBySidePreview
    This allow the preview box to be displayed aside of search results box.

        Set($SideBySidePreview, 1);

AUTHOR
    Best Practical Solutions, LLC <modules@bestpractical.com>

BUGS
    All bugs should be reported via email to

        L<bug-RT-Extension-PreviewInSearch@rt.cpan.org|mailto:bug-RT-Extension-PreviewInSearch@rt.cpan.org>

    or via the web at

        L<rt.cpan.org|http://rt.cpan.org/Public/Dist/Display.html?Name=RT-Extension-PreviewInSearch>.

LICENSE AND COPYRIGHT
    This software is Copyright (c) 2007-2023 by Best Practical Solutions,
    LLC

    This is free software, licensed under:

      The GNU General Public License, Version 2, June 1991

