<& /Minimal/Elements/Header, Title => loc('#[_1]: [_2]', $Ticket->id, $Ticket->Subject) &> <& /Elements/ListActions, actions => \@results &>

<&| /Widgets/TitleBox, title => loc('The Basics'), title_class=> 'inverse', color => "#993333" &> <& /Ticket/Elements/ShowCustomFields, Ticket => $Ticket &> | <&| /Widgets/TitleBox, title => loc("Status"), title_class=> 'inverse', color => "#663366" &> <& Elements/ShowStatus, Ticket => $Ticket, UpdatedLink => 0 &>

% if(RT->Config->Get('CIFMinimal_CollectiveView')){

<&| /Widgets/TitleBox, title => loc("Collective Data"), title_class=> 'inverse', color => "#663366" &> % $m->out($cif_data);

% } %#!!pape: selfservice_find_attachments.patch {{ <& /Ticket/Elements/ShowHistory, Ticket => $Ticket, URIFile => "Display.html", ShowHeaders => $ARGS{'ShowHeaders'}, DownloadableHeaders => 0, AttachPath => "Attachment", Attachments => $attachments, UpdatePath => "Update.html" &> %#!!pape: selfservice_find_attachments.patch }} <%INIT> my ( $field, @results ); # {{{ Load the ticket #If we get handed two ids, mason will make them an array. bleck. # We want teh first one. Just because there's no other sensible way # to deal my @id = ( ref $id eq 'ARRAY' ) ? @{$id} : ($id); my $Ticket = new RT::Ticket( $session{'CurrentUser'} ); # store the uploaded attachment in session if ( $ARGS{'Attach'} ) { # attachment? $session{'Attachments'} = {} unless defined $session{'Attachments'}; my $attachment = MakeMIMEEntity( AttachmentFieldName => 'Attach' ); my $file_path = Encode::decode_utf8("$ARGS{'Attach'}"); $session{'Attachments'} = { %{ $session{'Attachments'} || {} }, $file_path => $attachment, }; } unless ( $Ticket->Load( $id[0] ) ) { $m->comp( 'Error.html', Why => loc( "Couldn't load ticket '[_1]'", $id ) ); $m->abort(); } # This code does automatic redirection if any updates happen. unless ( $Ticket->CurrentUserHasRight('ShowTicket') ) { $m->comp( 'Error.html', Why => loc("No permission to display that ticket") ); # XXX: Why abort? then we loose footer //ruz $m->abort(); } my ( $code, $msg ); if($session{'Attachments'} || ( defined $ARGS{'UpdateContent'} && $ARGS{'UpdateContent'} ne '' && $ARGS{'UpdateContent'} ne "-- \n". $session{'CurrentUser'}->UserObj->Signature)){ $ARGS{UpdateAttachments} = $session{'Attachments'}; } push @results, ProcessUpdateMessage( ARGSRef => \%ARGS, TicketObj => $Ticket ); delete $session{'Attachments'}; # delete temporary storage entry to make WebUI clean unless ( keys %{ $session{'Attachments'} } and $ARGS{'UpdateAttach'} ) { delete $session{'Attachments'}; } my @cfupdates = ProcessTicketCustomFieldUpdates(ARGSRef => \%ARGS); push (@results, @cfupdates); #Update the status if((defined($ARGS{'Status'})) and $ARGS{'Status'} and ( $ARGS{'Status'} ne $Ticket->Status ) ){ ( $code, $msg ) = $Ticket->SetStatus( $ARGS{'Status'} ); push @results, "$msg"; } # This code does automatic redirection if any updates happen. #unless ( $Ticket->CurrentUserHasRight('ShowTicket') ) { # $m->comp( 'Error.html', # Why => loc("No permission to display that ticket") ); # # XXX: Why abort? then we loose footer //ruz # $m->abort(); #} if (@results) { # We've done something, so we need to clear the decks to avoid # resubmission on refresh. # But we need to store Actions somewhere too, so we don't lose them. my $key = Digest::MD5::md5_hex(rand(1024)); push @{ $session{"Actions"}->{$key} ||= [] }, @results; $session{'i'}++; RT::Interface::Web::Redirect( RT->Config->Get('WebURL') ."Minimal/Display.html?id=". $Ticket->id."&results=".$key); } my $Transactions = $Ticket->Transactions; my $attachments = $m->comp( '/Ticket/Elements/FindAttachments', Ticket => $Ticket ); $m->callback(CallbackName => 'BeforeDisplay', Ticket => \$Ticket, ARGSRef => \%ARGS); require RT::CIFMinimal; my $cif_data = RT::CIFMinimal::cif_data({ user => $session{'CurrentUser'}->UserObj(), q => $Ticket->FirstCustomFieldValue('Address'), nolog => 1, results => \@results, }); <%ARGS> $id => undef