NAME
        RT::Interface::Email::TakeByMail - Change ownership via email response.

SYNOPSIS
        AdminCcs can reply 'Mine' or 'Take' via email and they will be assigned the
        ticket.

INSTALL
        1. etc/RT_SiteConfig.pm

            # note: TakeByMail must precede TakeAction if TakeAction is installed.
            Set(@MailPlugins, qw/Auth::MailFrom  RT::Extension::TakeByMail/);
            Set(@Plugins,     qw/RT::Interface::Email::TakeByMail/         );

        2. Setup watchers for a queue as AdminCcs.

        3. Web config - add "as Comment" to global scrip "On Create notify AdminCcs"

            - Description => "On Create Notify AdminCcs as Comment".
            - Action      => "Notify AdminCcs as Comment"
            - Template    => "Global: Admin Comment"

AUTHOR
        Alister West - http://alisterwest.com/

LICENCE AND COPYRIGHT
        Copyright 2013, Alister West

        This module is free software; you can redistribute it and/or modify it
        under the same terms as Perl itself. See http://dev.perl.org/licenses/.

  GetCurrentUser
        Returns a tupple of (CurrentUser, $AuthStat).
        (see RT::Interface::Email::GetAuthenticationLevel for docs on $AuthStat values)

        Checks incoming mail for the first non-blank =~ /Take|Mine/.
        If so and $user is AdminCC it will SetOwner($user) and SetStatus($active).

